State Farm® Insurance Agent Katie Figueroa
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Athena Lipp
September 12, 2024
5
out of
5
rating by Athena Lipp
"Katie and her team know what they are doing! So helpful and patiently explained all services they were offering. So good that my son is now a customer. Keep up the good work!"
We responded:
"Thank you Athena!!! Its hard to call this work, when its you and your son that we get to work with! We definitely love what we do and we love customers like YOU! ~Katie"
Aimee Calvet
September 12, 2024
5
out of
5
rating by Aimee Calvet
"I have had State Farm Insurance since I was 16 years old. Katie's office has taken care of all my insurance needs for the last 10+ years she has had her agency and I have no complaints! Great Service!"
We responded:
"Aimee, being able to protect your home, autos and life insurance have been such an honor all these years. Thank you for trusting my team and I! We appreciate YOU! ~Katie"
J V
September 10, 2024
1
out of
5
rating by J V
"No one in the office apparently ayleen had an important call to take care of in her car Do better"
We responded:
"Hi JV. Well this is an interesting review. You aren’t one of my customers. Ayleen did run out to her car to grab her phone (not take a call) and when she came in she greeted you politely and asked how she could help you. Hope you find an office that suits you. ~Katie "
Susie Hauck
July 22, 2024
5
out of
5
rating by Susie Hauck
"we rate you at a 20 plus! You are the best. We felt so welcomed when we moved from Washington state to Arizona. Thank you!"
We responded:
"Awww Susie! That means the world to me! Ayleen really enjoyed talking to you and getting all of your Arizona insurance policies in place for you. Welcome to Yuma and my State Farm agency/family! Looking forward to a long relationship with you and Dwight! ~Katie"
Nelson Garcia Garcia
June 17, 2024
5
out of
5
rating by Nelson Garcia Garcia
"Dónde esta"
We responded:
"Thanks Nelson for the 5 stars. We are at 1840 S. 4th Avenue, Ste. 20. Right on 4th Avenue and 18th Street. ~Katie"
Sammy Rodriguez
May 26, 2024
5
out of
5
rating by Sammy Rodriguez
"Great Service. Amazing staff. They help you right away and always giving the best advice and support."
We responded:
"Thank you so much Sam! You and Herbert have been so special to us and we are so thankful you have trusted us to insure your home and cars. We are always just a call away if you ever need anything ~Katie"
Gene'O
May 4, 2024
5
out of
5
rating by Gene'O
"Great agent, always take good care of my needs"
We responded:
"6 years have flown by so fast! My team and I appreciate you more than you know Gene'O! Thank you for allow us the opportunity to insure your cars and home and a BIG thank YOU for supporting my small business! ~Katie"
Gladys Garcia
April 20, 2024
5
out of
5
rating by Gladys Garcia
"Katie and her staff are very friendly and efficient. I had to add a vehicle to my policy and did everything online and over the phone saved alot time."
We responded:
"We know life gets everyone busy, so if we can make things easier and more efficient for you....we WILL! Thank you Gladys for this review! We truly appreciate you ~Katie"
Brenda De La Hoya
April 18, 2024
5
out of
5
rating by Brenda De La Hoya
"Katie & her staff are amazing! Friendly & very helpful!"
We responded:
"Brenda, thank you so much for supporting my small business the last 6 years! We always strive to do our best and be there the day you need us. We appreciate YOU so very much! Thank you for trusting us to insure your cars and home! ~Katie"
David Gresham
April 17, 2024
5
out of
5
rating by David Gresham
"Awesome service and staff!! Still the best in the West!!!"
We responded:
"David, you have been absolutely incredible to work with all these years. I am very thankful you have chosen me to insure your cars and home. We appreciate you!"
E Atkinson
April 17, 2024
5
out of
5
rating by E Atkinson
"Great Insurance office! Quick response to any questions. Go out of their way to provide an excellent service. Friendly available staff."
We responded:
"Thank you so much Elizabeth for this kind review! We are in business because of people like YOU that support us! Thank you! I appreciate you and Harry! ~Katie"
Julie Brito
April 17, 2024
5
out of
5
rating by Julie Brito
"We have had a good experience with navigating new young drivers as well as a home claim. Very responsive and helpful"
We responded:
"Thank you Julie! You and Roque have been absolutely wonderful to work with as well. New young drivers and a claim can be an uneasy feeling, I am so glad we made the process smooth for such a sweet family! Thank you for your support! ~Katie"
Joanne Sealund
January 21, 2024
5
out of
5
rating by Joanne Sealund
"Ŵe moved here from Washington State 3 years ago, transferred our policies here. The staff is very friendly and knowledgeable."
We responded:
"Thank you so much for this wonderful review Joanne! We are so happy to insure your classic vehicle we just helped you with and your other cars and home insurance. You and Fred are very much appreciated around here! ~Katie"
Melissa Tydingco
October 6, 2023
5
out of
5
rating by Melissa Tydingco
"I recently relocated back to Yuma, I had only been here 2 1/2 months when I was invoked in an accident with an underinsured driver. My car was totaled! Katie and her amazing team were so helpful and kind through the entire process. They turned in of the most negative experiences in my life to a positive. From the car rental, collision and adjuster meetings they explained every little detail and check on me like I am family. I am a “State Farmer” with Katie and team for life! Thank you Katie & team!"
We responded:
"I'm so grateful for your kind words, Melissa! It was our pleasure to assist you through this challenging time, and I'm glad we could turn things around for you. My team and I are dedicated to providing personalized and thorough support to all our clients, and it warms our hearts to know we made a positive impact on you. We're here for you for the long haul, and we'll continue to be by your side. If you ever need anything else, don't hesitate to reach out. Thank you for trusting us with your insurance all of your cars and your renters insurance! ~Katie"
Tammy Porter
October 5, 2023
5
out of
5
rating by Tammy Porter
"Katie quite honestly is just a great human. She’s kind, professional and cares deeply for her clients."
We responded:
"What a way to make me Smile from ear to ear! Thank you Tammy for your kind words! I love what I do and I am so glad it shows thru! ~Katie"
Tasha Ycois
September 19, 2023
5
out of
5
rating by Tasha Ycois
"Staff are professional and kind. They helped me with getting the best affordable insurance coverage for my two vehicles. They respond quickly with any questions or concerns. Thank you for your great work. Truly appreciated!!"
We responded:
"Bibi, we have absolutely LOVED working with you and Jean the last year+ for your auto insurance. Thank you for supporting my small business and leaving such a kind review. We pride ourselves on our customer service. You have been such a joy to work with! ~Katie"
Eugene Rico
September 14, 2023
5
out of
5
rating by Eugene Rico
"Joanna was very knowledgable and professional. She helped me with my vehicle ins needs. The whole process was quick, easy and organized. All my questions were answered. Thank you Katie Figueroa Ins Agency."
We responded:
"Thank you Eugene for this nice review! We are so glad to have more of the Rico family insured with our agency. Joanna enjoyed going over your car insurance and answering all your questions. You are so sweet to work with! ~Katie"
Cesar Lotero
September 1, 2023
5
out of
5
rating by Cesar Lotero
"Excelent service and a BIG savings moveing from Farmers."
We responded:
"Cesar thank you so much for this 5 STAR review!!! We were so happy we were able to bundle your home and auto insurance together which equaled some BIG savings. We love that you are a part of our State Farm family! ~Katie"
XavierBarberLife
August 15, 2023
5
out of
5
rating by XavierBarberLife
"Great customer service and they help me to get the best coverage for my vehicles for the best price. Thank you Katie Figueroa and team. 👍🏻👊🏻"
We responded:
"Thank you so much Javier for this GREAT review!!! We pride ourselves on providing the best coverage at an affordable price. So glad you gave us the opportunity to insure your cars! We appreciate you so very much and hope Xavier's Barber Shop is doing GREAT as well :) ~Katie"
Christopher Hancock
July 11, 2023
5
out of
5
rating by Christopher Hancock
"Found it very easy and hassle free transferring auto and home owners insurance. Do recommend."
We responded:
"Thank you Christopher! We try to make the switch as seamless as possible. We appreciate YOU and this very kind review ~Katie"
Mark Bender
July 11, 2023
5
out of
5
rating by Mark Bender
"Love it that Katie goes out of her way to make sure she knows us, and keeps up with what's going on in our lives. She's like part of the family!"
We responded:
"Mark, you just made my heart swell! Thank you! I feel the same about you and Vickie! :) It has been truly my pleasure all these years! ~Katie"
Mark Lugo
April 20, 2023
5
out of
5
rating by Mark Lugo
"Joanna Reyes is amazing! I transferred my policy from a California State Farm branch and updated it for Arizona requirements. Joanna was fast, friendly, and got me a much better policy! (Add this to the growing list of reasons I left California and am happier in Arizona)."
We responded:
"We LOVE that you are here with our office and in the sunny state of AZ too Mark!!! Joanna IS wonderful and was more than happy to take care of you! Thank you so much for this awesome review! :) ~Katie"
James Simpson
March 18, 2023
5
out of
5
rating by James Simpson
"I have been with State Farm for over 30 years. Katie has hands down the best team I’ve worked with. Katie is very helpful and pleasant agent. She is always quick to respond and has has helpful advice on any questions I’ve ever had. I highly recommend Katie and State Farm."
We responded:
"James, you and Alma have absolutely been incredible to work with! Always love chatting it up with you two! Thank you for sharing your experience here with my team! I truly appreciate it! ~Katie"
Darrell Bennett
February 28, 2023
5
out of
5
rating by Darrell Bennett
"Work hard to maintain the professionalism and get you the policy you need or want. Always a smile and a pleasant office and that does not change from there to a phone call"
We responded:
"Darrell, thank you SO much for this review!! Being a small business, reviews like yours goes a long way! My team and I appreciate YOU!!! We will always be here to help any way we can ~Katie"
John Brandie Kinsey
February 12, 2023
5
out of
5
rating by John Brandie Kinsey
"Great service super nice service"
We responded:
"We are SO happy to have you two on board with us! It is our pleasure to help you with all your insurance needs! Thank you for the 5 star review ~Katie"